Which of the following is NOT a closing duty of a medical office?

• A. Turning off all equipment
• B. Restocking all areas
• C. Securing medical records
• D. Checking voicemail

Answer: (D)

Closing duties are tasks that keep the office safe, secure, and ready for the next day. Turning off all equipment directly reduces fire and electrical hazards and saves energy, making it a clear end-of-day step. Restocking all areas ensures supplies are available for the next day and helps keep the workflow smooth. Securing medical records protects patient privacy and supports privacy regulations, which is essential when the office closes and people are no longer present.

Checking voicemail, while important for communications, does not inherently relate to safety, security, or readiness for the next day. It’s a routine communication task that can be handled during operating hours or by designated staff as needed, rather than a mandatory closing procedure. Therefore, checking voicemail is not a closing duty.